We’re Here for you!

For all customer service and fit inquiries please email info@her-rock.com

Customer Service Hours:

Monday – Friday
9:30am-6:30pm PST

*Please allow 24-48 business hours for one of our customer service representatives to review and respond to your inquiry.

Outside of those hours, feel free to leave a message, and we'll get back to you as quickly as we can!

Our Concierge Service Team will be happy to assist you.Bridal Jewelry consultations are by appointment only.
Our Bridal Concierge Service Team is happy to schedule a bridal consultation even if you are not in the NYC area.
Office address:
Saratoga Springs 
3 Franklin Square Suite 301 
Saratoga Springs, NY 12866
New York 
50 w. 47th Street
New York, NY 10036
phone: (516) 567-8218
email: info@her-rock.com